Monitoring

Easily inventory your devices with GoToAssist Monitoring.

It's perfect if you are just getting started and a major cost saver if you are consolidating point IT tools. Get set up in 2 minutes.

IT management tools you can count on.

Device Health Monitoring

See CPU, disk space, memory usage, service status and more for your Windows® and Mac® computers. Graphs show trends of key metrics.

Inventory Management

Quickly see details on your devices (PCs & Macs). Stay up to date with an inventory of your hardware and software. Get rich details on the configuration of each device and audit software too. Gain actionable insights to bring systems into compliance.

Alerts

Set up standard or customized alerts to notify you when critical thresholds are met, for example, when CPUs are overloaded or when disk space falls below 10 percent. Understand immediately where attention is needed and why. Receive alert notification by email or SMS.

Search

Use search to find data that's been collected for your account.

Integrated Service Desk Module (optional)

Easily combine GoToAssist Service Desk with GoToAssist Monitoring. Service Desk provides a simple, intuitive way to more effectively manage your IT service desk operations. Provide exceptional customer support by managing incidents, changes, releases, knowledge articles and configuration items. Set up Monitoring alerts to trigger and automatically create service desk tickets. The Service Desk module can be purchased with Monitoring or on its own.

Learn More about Service Desk

Integrated Remote Support Module (optional)

GoToAssist Remote Support is the perfect companion to GoToAssist Monitoring. Your team can quickly resolve tech issues by viewing and controlling customer and staff computers, mobile devices and servers to quickly resolve technical issues. The Remote Support module can be purchased with the Monitoring module or on its own.

See the problem with Monitoring, and with one click, you can access the machine and start resolving issues with GoToAssist Remote Support.

Learn More about Remote Support

Next Steps