Educational and Product-Related Resources
Read remote support and IT monitoring white papers or view a webinar.
- Educational White Papers
- Best Practices: Benchmarking for Service Desk Support
- Next-Level Service Desk Strategies
- Recruit and Build the Right Team for Your Service Desk
- Consumerization for IT: How IT Benefits from and Enables Use of Emerging Technology
- GoToAssist for Technical Support Fact Sheet
- Supporting All Employees with GoToAssist
- Five Myths about IT as a Service – Don't Be Fooled
- A Geek's Guide to Presenting to Business People
- How GoToAssist Gives IT Professionals Freedom and Flexibiilty
- The New IT Manager Series
- Product Overview
- GoToAssist Fact Sheet
- GoToAssist Remote Support Fact Sheet
- GoToAssist Service Desk Fact Sheet
- GoToAssist Monitoring Fact Sheet
- GoToAssist for iPad Fact Sheet
- GoToAssist Android Fact Sheet
- GoToAssist Security White Paper
- GoToAssist Crawler Inventory Fact Sheet
- Customer-Initiated Support Fact Sheet
- Webinars
- View our complete Webinar and Events Calendar or register to watch a previously recorded webinar.
- Motivating Geeks: How to Motivate Technical Staff without Breaking the Bank Guest Speaker: Paul Glen, Author, Leading Geeks
- World Class IT: Why Businesses Succeed When IT Triumphs Guest Speaker: Peter High, President, Metis Strategy, LLC
- Live and Recorded Training
- Learn more about using GoToAssist through live or recorded training sessions.
