Multiple Monitor Support

GoToAssist Express helps you support those of your customers with multiple monitors. You quickly can navigate between the monitors a few different ways while in a session. The following screen is displayed when GoToAssist Express identifies a system with multiple monitors.

Note: If you and your customer both have two monitors then you can view both of their monitors at the same time by holding the <Shift> key on your keyboard and then clicking the expand button on the top right of your Viewer.

Working with a multi-monitor customer

• To select another monitor, click the arrow button located on either side of the Viewer.

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• You can also click the <Windows> key + the left or right arrow key on the keyboard to quickly switch between monitors.

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• The Monitor Layout window  is also very useful for navigating multiple monitors.